FAQ

How do we get started?
Getting started is simple. Reach out through our contact form to schedule a discovery call. From there, we’ll build a clear roadmap outlining how our team can support your brand and begin creating work that drives meaningful results.
 

Do you offer set pricing or packages?
Our pricing is custom because every project has unique goals and deliverables. After learning your needs, we develop a transparent proposal tailored to your scope, timeline, and budget.
 

How do you measure success?
Success is defined by the metrics that matter most to your brand—engagement, reach, conversions, audience behavior, and more. We track performance and turn data into insights that guide ongoing optimization and smarter decisions.
 

What does onboarding look like?
Onboarding starts with a collaborative discovery session. We gather your assets, clarify goals, understand your audience, and map out a strategic plan. It’s streamlined, intentional, and built to set every project up for success.
 

How do I know if my business is a good fit for Sonder Creative?
If you’re seeking a creative partner who values craft, clarity, and strategy, you’re in the right place. We work best with teams ready to elevate their brand and invest in long-term, results-driven growth.
 

Do you offer ongoing content or social media support?
Yes. Many clients work with us on monthly retainers for consistent content creation, campaign execution, and performance reporting. It’s the most effective way to maintain momentum across all channels.
 

Do you work with small businesses as well as large brands?
Absolutely. We collaborate with emerging businesses, established brands, and organizations of all sizes. What matters most is a shared commitment to meaningful, high-quality creative work.
 

How long does a typical project take?
Timelines vary depending on the scope. Quick-turn creative assets may take 1–3 weeks, while full campaigns, brand builds, or large-scale productions may require 6–12 weeks. We provide exact timelines before we begin.
 

What sets Sonder Creative apart from other agencies?
We fuse storytelling + strategy to create work that’s visually compelling and performance-driven. Our focus is on creative that resonates, connects, and converts—so your brand doesn’t just look good, it makes an impact.
 

What industries do you work with?
We partner with brands in healthcare, food and beverage, lifestyle, sports, and professional services, among others. Our process is adaptable, allowing us to create powerful work for any brand seeking clarity, creativity, and measurable growth.
 

How does analytics make marketing more effective?
Analytics turn raw data into direction. With real-time insights, we adjust creative, refine targeting, and optimize campaigns—ensuring your marketing consistently performs stronger and more efficiently.
 

Do you offer flexible engagement options?
Yes. We provide both retainer partnerships for ongoing support and project-based engagements for specific initiatives. This flexibility allows us to meet you exactly where your brand needs support.
 

Are your services customizable?
Always. Every brand has unique goals and challenges. We design custom creative and strategic solutions that align with your vision and deliver intentional, results-driven outcomes.
 

How does Sonder Creative approach marketing strategy?
Our marketing strategy process is grounded in data, audience insight, and your core objectives. We define the right channels, craft purposeful messaging, and build campaigns that support every phase of your customer journey.
 

What’s included in your content creation services?
Our content creation services include video production, photography, graphic design, and digital asset development. Each deliverable is crafted to elevate your brand and create meaningful connections with your audience.